great88 Privacy Policy

1. Introduction

great88 is committed to protecting the privacy and personal data of all individuals who interact with its platform. This Policy has been prepared in accordance with internationally recognised data protection principles and reflects great88's obligations under the licensing framework under which it operates.

This Policy applies to all personal data collected by great88 through the great88.club website, its customer support channels, and any other point of interaction between great88 and its Members or prospective Members. It does not apply to the data practices of third-party websites or services linked from the great88 platform.

great88 takes data privacy seriously. The measures described in this Policy are not merely compliance exercises — they reflect a genuine commitment to treating Member data with the same care and discretion that Members extend to great88 by entrusting it with their personal and financial information.

2. Data Controller

For the purposes of this Policy, great88 acts as the data controller in respect of the personal data of its Members. great88 is responsible for determining the purposes and means of processing personal data collected through the platform.

Enquiries relating to great88's data controller status or the data practices described in this Policy may be directed to the great88 support team via live chat or email at [email protected].

3. Data We Collect

great88 collects personal data in the following categories:

3.1 Registration Data

When you create a great88 Account, we collect the information you provide during registration, which may include:

• Full legal name;
• Date of birth;
• Email address;
• Mobile telephone number;
• Residential address;
• Preferred username.

3.2 Identity Verification Data

To comply with our legal obligations and prevent fraud, great88 may request documentary evidence of identity, including:

• Government-issued identification (e.g., MyKad, passport);
• Proof of address documents;
• Source of funds documentation where required for enhanced due diligence.

3.3 Financial Data

When you make deposits or request withdrawals, great88 collects information necessary to process those transactions, including:

• Bank account details (account holder name, bank, account number);
• E-wallet identifiers (Touch n Go eWallet, Boost);
• Transaction history (deposit and withdrawal amounts, dates, methods).

great88 does not store full payment card numbers or CVV/CVC codes. Financial transactions are processed through secure payment infrastructure.

3.4 Usage and Technical Data

When you use the great88 platform, we automatically collect certain technical and usage data, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, session duration, and click-stream data;
• Game history, wagering activity, and betting patterns;
• Login timestamps and access logs.

3.5 Communication Data

Where you contact great88 through live chat, email, or other support channels, we retain records of those communications for quality assurance, training, and dispute resolution purposes.

4. How We Use Your Data

great88 uses the personal data it collects for the following purposes:

5. Legal Basis for Processing

great88 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between great88 and the Member (e.g., Account administration, transaction processing);
• Legal obligation: Processing required to comply with applicable laws, licensing conditions, and regulatory requirements (e.g., identity verification, anti-money laundering checks);
• Legitimate interests: Processing that is necessary for great88's legitimate business interests, where those interests are not overridden by the rights and interests of the Member (e.g., fraud detection, platform security, usage analytics);
• Consent: Processing based on your explicit consent, such as the receipt of marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

6.1 great88 does not sell, rent, or trade personal data to third parties for marketing or commercial purposes.

6.2 great88 may share personal data with the following categories of recipients in the circumstances described:

• Payment processors and banking partners: To facilitate deposit and withdrawal transactions. These parties process data solely as required to complete financial transactions and are bound by confidentiality obligations.
• Identity verification service providers: To conduct Know Your Customer (KYC) and age verification checks as required by great88's licensing obligations.
• Fraud detection and anti-money laundering service providers: To detect, prevent, and investigate fraudulent activity and financial crime.
• Regulatory authorities and law enforcement: Where required by applicable law, court order, or licensing authority instruction. great88 will comply with lawful requests for data disclosure.
• Technology and platform service providers: Third-party vendors who provide infrastructure, hosting, analytics, or customer support technology services to great88. These parties process data strictly on great88's instructions and may not use it for their own purposes.

6.3 In the event of a merger, acquisition, or sale of assets involving great88, personal data held by great88 may be transferred to the successor entity, provided that the successor entity maintains equivalent data protection standards.

7. Cookies and Similar Technologies

7.1 great88 uses cookies and similar tracking technologies (including local storage and session storage) to enhance your experience on the platform. Cookies are small data files stored on your device that help us recognise you, remember your preferences, and analyse how you use the platform.

7.2 great88 uses the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function, including maintaining your login session and processing transactions. These cannot be disabled.
• Performance cookies: Collect anonymised data about how visitors use the great88 platform, enabling us to improve performance and identify issues.
• Functional cookies: Remember your preferences, such as language settings and display options.
• Analytics cookies: Help great88 understand usage patterns, popular features, and areas for improvement. Analytics data is aggregated and does not identify individual users.

7.3 You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the great88 platform. Strictly necessary cookies cannot be disabled without impacting core platform features.

8. Data Retention

8.1 great88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

8.2 As a general principle, great88 retains Member Account data for a minimum of five (5) years following Account closure, in accordance with standard gaming authority licensing requirements for record-keeping and audit purposes.

8.3 Transaction records and financial data are retained for a minimum period as required under applicable anti-money laundering regulations and gaming authority requirements.

8.4 Where personal data is no longer required for any lawful purpose, great88 will securely delete or anonymise it.

9. Security Measures

9.1 great88 employs industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL encryption for all data in transit between your device and great88 servers;
• Encrypted storage of sensitive data fields including passwords (stored as salted hashes) and identity documents;
• Access controls restricting internal access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the great88 platform;
• Intrusion detection systems and real-time monitoring for suspicious access patterns;
• Staff training on data protection obligations and information security best practices.

9.2 Whilst great88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for ensuring that your device is protected by up-to-date security software.

10. Your Rights

10.1 Subject to applicable data protection laws and great88's legal obligations, you have the following rights in respect of your personal data:

• Right of access: You may request confirmation of whether great88 holds personal data about you and, if so, obtain a copy of that data;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer required for any lawful purpose, subject to great88's legal retention obligations;
• Right to restrict processing: You may request that great88 restrict the processing of your personal data in certain circumstances;
• Right to data portability: You may request that great88 provide your personal data in a structured, commonly used format;
• Right to object: You may object to the processing of your personal data where great88 relies on legitimate interests as the legal basis;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10.2 To exercise any of these rights, please contact great88 support via live chat or at [email protected]. great88 will respond within a reasonable timeframe. Please note that the exercise of certain rights may be limited by great88's legal obligations, including identity verification and record-keeping requirements.

11. International Data Transfers

11.1 great88 may process personal data on servers or through service providers located outside of Malaysia. Where personal data is transferred internationally, great88 ensures that adequate protections are in place to maintain a standard of data protection equivalent to that applicable under great88's licensing framework.

11.2 By using the great88 platform, you consent to the transfer of your personal data as described in this Policy, subject to the safeguards described herein.

12. Children and Minors

12.1 The great88 platform is strictly intended for individuals aged 21 years and above. great88 does not knowingly collect personal data from individuals under the age of 21.

12.2 If great88 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered a great88 Account, please contact support immediately.

13. Changes to This Policy

13.1 Great88 reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this page. Material changes will be communicated to Members via the platform or by email.

13.2 Continued use of the great88 platform following publication of an amended Privacy Policy constitutes acceptance of the revised Policy. If you do not agree with any amendment, you must cease using the platform and request closure of your Account.

14. Contact Us

14.1 If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how great88 handles your personal data, please contact the great88 support team:

• Live Chat: Available 24/7 on every page of the great88 platform. Average response time under 60 seconds.
• Email: [email protected]

This Privacy Policy was last reviewed and updated in June 2026. The current version supersedes all previous versions of the great88 Privacy Policy.